Building Empathy - Power Hour
In this week’s newsletter we are kicking off my virtual coaching programme.
We’re going to be looking at having empathy for our customer’s situation.
If you haven’t already, get access to all of the programme’s content for free now.
Once you have access then open up the files required for today’s session.
There is the MP4 which is the video coaching session, and two copies of the worksheet.
if you have a printer I recommend printing the PDF worksheet out as it will be easier to doodle on it with. pen.
The format of each Power Hour is:
5 minutes - Introduction
10 minutes - Topic background
5 minutes - Task introduction
15 minutes - Working time
5 minutes - Check-in
15 minutes - Working time
5 minutes - Wrap up
So I recommend having a 60 minute slot available to work through this session as I will give you a task and you will be working through your own accounts.
By the end of this Power Hour you will have a more detailed understanding of your customer’s point of view that will help you to prospect and sell.
Enjoy!
Whenever you are ready, there are three ways that I can help you:
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